All items are made to order, and painted pieces are individually hand-crafted. Because of this, all sales are final and we do not offer refunds, returns, or exchanges.
Each order is carefully packaged to ensure safe delivery; however, we are not responsible for damage that may occur during transit.
If your item arrives damaged, please feel free to reach out. While we do not offer replacements or refunds, we are happy to provide guidance and tips to help you repair your piece whenever possible.
Thank you for your understanding and support.